Terms and Conditions

By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. Use of Website

By using this website, you agree that:

• You are at least 18 years old or using the website under parental supervision
• You will provide accurate and complete information when placing an order
• You will not misuse the website for fraudulent or illegal activities
• You will not attempt to hack, damage, or disrupt the website

3. Products & Pricing

• All products listed on Cellboxbd.com are subject to availability
• Prices are listed in Bangladeshi Taka (BDT)
• We reserve the right to change prices at any time without prior notice
• Product images are for illustration purposes and may slightly differ from actual items

4. Orders

When you place an order:

• You will receive an order confirmation via SMS or email
• We reserve the right to cancel or refuse any order if necessary
• Orders may be canceled due to stock unavailability or pricing errors

5. Payment Methods

We accept the following payment options:

• Cash on Delivery (COD)
• bKash
• Nagad
• Rocket
• Bank Transfer (if applicable)

All online payments must be verified before order processing.

6. Delivery & Shipping

• Inside Dhaka: 1–2 working days
• Outside Dhaka: 3–5 working days (approx.)

We use third-party courier services for delivery.

Delivery time may vary due to weather, holidays, or courier delays.

7. Return & Refund Policy

• Products can be returned if defective or damaged on arrival
• Return requests must be made within 24–48 hours of receiving the product
• Products must be unused and in original packaging
• Refunds will be processed after inspection and approval

(Some products like accessories may have limited return eligibility)

8. Warranty Policy

• Warranty (if applicable) will be mentioned on product pages
• Warranty does not cover physical damage, water damage, or misuse
• Warranty claims must include original invoice and packaging

9. User Accounts

If you create an account on our website:

• You are responsible for maintaining your login details
• You must notify us immediately of any unauthorized access
• We are not responsible for loss caused by account misuse

10. Intellectual Property

All content on this website including:

• Logos
• Product images
• Text content
• Design and layout

belongs to Cellboxbd.com and may not be copied or reused without permission.

11. Limitation of Liability

We are not responsible for:

• Any indirect or incidental damages
• Delays in delivery due to courier services
• Minor variations in product appearance or specifications

Use of our website is at your own risk.

12. Third-Party Services

We may use third-party services such as:

• Payment gateways (bKash, Nagad, etc.)
• Courier services
• Analytics tools

We are not responsible for their policies or actions.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes will be posted on this page with an updated date.