Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you use Cellboxbd.com, we may collect the following types of information:

🔹 Personal Information

• Full name
• Phone number
• Email address
• Shipping address
• Billing information

🔹 Order Information

• Products purchased
• Payment method (bKash, Nagad, COD, etc.)
• Order history

🔹 Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Confirm payments and transactions
• Improve our website and services
• Send order updates via SMS, phone, or email
• Prevent fraud and ensure secure transactions

4. Payment Information

We support secure payment methods including:

• Cash on Delivery (COD)
• bKash
• Nagad
• Rocket

We do not store full card or mobile banking PIN details on our servers. All payments are processed through secure third-party gateways or manual verification systems.

5. Cookies Policy

Our website uses cookies to:

• Improve user experience
• Save shopping cart data
• Analyze website traffic
• Personalize content and offers

You may disable cookies through your browser settings, but some features may not work properly.

6. Data Protection & Security

We take strong security measures to protect your personal data:

• Secure WordPress hosting environment
• SSL encryption (HTTPS)
• Limited admin access
• Regular security updates

However, no online system is 100% secure, and we cannot guarantee absolute protection.

7. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

• Delivery/courier partners (for shipping purposes)
• Payment processors (for transaction verification)
• Legal authorities (if required by law)

8. Order & Delivery Information

To fulfill your order, we may share your:

• Name
• Phone number
• Address

with trusted courier services such as local delivery partners.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction of incorrect information
• Request deletion of your data (where applicable)
• Opt out of marketing messages

To request any of the above, contact us directly.

10. Third-Party Services

We may use third-party tools such as:

• Payment gateways (bKash, Nagad, etc.)
• Courier tracking systems
• Analytics tools (Google Analytics, etc.)

These services have their own privacy policies.

11. Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📍 Shop Address:
Shop No. 5/B (4th Floor), Rajuk Commercial Complex, Sector 7, Uttara, Dhaka 1230

📞 Mobile: 01805564836

📧 Email: (you can add later like support@cellboxbd.com)

14. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.